Terms & Conditions
These Terms & Conditions (“Terms”) govern your access to and use of the website https://rooflowca.com (the “Website”) and any services, communications, or SMS messages provided by Rooflow (“we”, “our”, “us”). By using our Website, submitting your information, or communicating with us, you agree to these Terms.
Services
Rooflow provides roofing inspections, repairs, installations, maintenance, and related home services across California. All service descriptions, pricing, and availability are subject to change without notice and do not constitute a binding offer unless confirmed in writing.
User Eligibility
By using this Website or providing your contact information, you confirm that you are at least 18 years old and authorized to make decisions regarding the property or services requested.
SMS Terms & Conditions
SMS Consent Communication:
The information (888) 552-6765 obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications:
If you have consented to receive text messages from Rooflow, you may receive messages related to the following:
Account notification.
Example: “Hello, this is a friendly reminder of your upcoming appointment with Amit at 123 Main Ave, Palo Alto on 11/11/2026 at 10:00AM. You can reply STOP to opt out of SMS messaging from Rooflow at any time.”
Message Frequency:
.
Message frequency may vary depending on the type of communication. For example, you may receive up to 10 SMS messages per week related to your appointment.
Example: “Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”
Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-In Method:
You may opt in to receive SMS messages from Rooflow in the following way :
By submitting an online form
Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://rooflowca.com/contact/
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
Standard Messaging Disclosures:
Message and data rates may apply.
You can opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.
Message frequency may vary
SMS Terms of Service & Consent
By providing your mobile phone number through our Website, lead forms, phone calls, SMS conversations, scheduling tools, or third-party platforms (including Meta Lead Ads), you expressly consent to receive SMS text messages from Rooflow.
SMS messages may include, but are not limited to: appointment confirmations, service updates, estimates, reminders, customer support responses, and promotional or marketing messages.
Message frequency may vary. Message and data rates may apply.
To opt out at any time, reply STOP. For assistance, reply HELP.
Consent to receive SMS messages is not a condition of purchasing any goods or services. We do not sell, rent, or share your phone number with third parties for their independent marketing purposes.
SMS messages are sent via compliant A2P 10DLC messaging providers solely to deliver our communications.
Opt-Out & Message Management
You may opt out of SMS communications at any time by replying STOP to any message. Once opted out, you will no longer receive SMS messages unless you re-consent. Standard opt-out confirmations may be sent.
Carrier delays, filtering, or message failures are beyond our control and do not constitute a breach of these Terms.
Website Use & Acceptable Conduct
You agree not to misuse the Website or our communications, including but not limited to submitting false information, attempting to disrupt website functionality, or using our contact forms or SMS services for unlawful purposes.
Intellectual Property
All Website content, including text, graphics, logos, images, and code, is the property of Rooflow or its licensors and is protected by applicable intellectual property laws. Unauthorized use is prohibited.
Third-Party Services & Links
Our Website may include links, embedded content, or integrations with third-party services such as scheduling tools, payment processors, advertising platforms, or CRM systems. We are not responsible for the practices or policies of these third parties.
Disclaimer of Warranties
The Website and communications are provided “as is” and “as available.” We make no warranties, express or implied, regarding accuracy, availability, or uninterrupted access.
Limitation of Liability
To the fullest extent permitted by law, Rooflow shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Website, SMS communications, or services.
Indemnification
You agree to indemnify and hold harmless Rooflow from any claims, damages, or liabilities arising from your misuse of the Website, violation of these Terms, or unauthorized use of our services.
Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict of law principles.
Changes to These Terms
We may update these Terms at any time. Continued use of the Website or communications after updates constitutes acceptance of the revised Terms.
Contact Information
If you have questions about these Terms or our SMS practices, contact us at:
Rooflow
Email: [email protected]
Phone: (888) 552-6765
